The CEO of a client was having problems resolving a conflict between his company and a partner company. He did not know which side to believe. I had been a consulting on technical issues for some years. As a trusted, impartial party known to both sides, I was selected as a management consultant to investigate and report my findings.
I was flown to the UK partner company and to the other company in Sweden where I interviewed staff to collect information. In total I was contracted to write three reports. These reports and my off the record recommendations were delivered to the CEO.
The CEO of the parent company dismissed the Managing Director of the Swedish company and his team. Following from the reports and recommendations, former key personnel were reinstated, whereupon the Swedish factory became the top performer of all sites owned by the parent company worldwide.
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